Client Satisfaction Survey

Your opinion is very important to us. Please take a few moments to fill out this short survey and help us better serve you.

During your most recent interaction with our hospital, how satisfied were you with:

1. Office Visited / Contacted ?

2. The greeting you received when you called (were you greeted professionally)?

3. The amount of time left on hold?

4. The general appearance and cleanliness of the Hospital (reception area, exam room, aroma)?

5. The general appearance of the doctor and staff Members (did they look professional)?

6. The greeting you and your pet received upon entering the hospital?

7. The wait time in the reception area?

8. The wait time in the exam room?

9. The wait time at check out?

10. The doctor’s exam of your pet?

11. The doctor’s explanation of your pet’s physical condition to you?

12. The explanations of the medical recommendations for diagnostics tests and treatment plan?

13. The explanations for your pet’s home care?

14. The overall experience of visiting our hospital?

15. The quality of care you and your pet received?


Central: 1000 NW 27th Ave (305) 649-1234

Snapper Creek: 9933 Sunset Drive (305) 279-2323

2011 © Knowles Animal Clinic